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Autotask
Take service management to the next level with on-call schedules and automated voice alerts with ilert integration for Autotask
Autotask PSA is an IT business management platform that delivers all of the mission-critical tools needed by managed service providers. It includes, among others, service desk, project management, account management, inventory and procurement. With ilert's Autotask PSA integration, you can automatically create incidents in ilert from tickets in Autotask PSA. Never miss a critical alert and always alert the right person using ilert's powerful alerting capabilities. Create workflows for tickets to alert the on-call person in ilert and automatically escalate to the next person, if the alert is not acknowledged.
Get a call on your phone whenever there's an issue and accept alerts with one click.
Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.
Multi-Channel Alerting
In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.
Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.
Intelligent Alerting
ilert's intelligent grouping feature employs a sophisticated approach to minimize alert duplication.
Alert & on-call analytics
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.
Status pages
Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.
On-call scheduling
ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.
A better way to be on-call for your team.
