ServiceNow

Empower ServiceNow with ilert's reliable alerting, on-call schedules, and AI-assisted incident communication

ServiceNow is a cloud-based platform that offers a wide range of IT service management (ITSM) and business process automation (BPA) solutions. It gives organizations a centralized system to manage and automate their workflows, processes, and services. The platform employs a single data model, making it easier for organizations to integrate various business functions and streamline their operations. ServiceNow enables businesses to improve efficiency, reduce costs, and enhance user experience, transforming how people work. With ilert, you can turn ServiceNow tickets into alerts and vice versa and receive critical notifications via SMS, voice, or push. This will ensure your team will never miss issues and react in time.

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Never miss a critical alert from ServiceNow again

ServiceNow and Voice Call

Get a call on your phone whenever there's an issue and accept alerts with one click.

ServiceNow and Android or iOS Push Notifications

Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.

Multi-Channel Alerting

ServiceNow and SMS

In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.

ServiceNow and Chat Tools

Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.

Intelligent Alerting

ilert's intelligent grouping feature employs a sophisticated approach to minimize alert duplication.

Alert & on-call analytics

Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.