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Increase your uptime with ilert

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Free

Essential incident response for small teams, includes 1 status page

0

up to 5 users

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Top features:

100 SMS / voice notifications
Push & messenger notifications
Notifications via our mobile apps, WhatsApp & Telegram
On-call management
Inbound integrations
Integrate ilert with any monitoring or ticketing tool to get alerted.
ChatOps integrations
Receive and acknowledge alerts in chat and collaboration tools such as Slack, Microsoft Teams and Discord.
1 Status page included
* Limited to 1 free plan per company

Pro

Comprehensive alerting and on-call management for growing teams

19

per user per month, min. 3 users

Start free trial

All Free features and...

Unlimited SMS / voice notifications
Time-based alert grouping
Alert templates
Customize the summary and details of alerts to deliver critical information in a format that resonates with your team leveraging built-in and dynamic template variables from your monitoring tools.
Single sign on (SSO)
MTTA / MTTR reports
Get detailed information about key metrics such as mean time to acknowledge (MTTA) and mean time to resolve (MTTR).

Available add-ons:

AIOps
Reduce noise with smart alert grouping and filtering, and use ilert AI for status page updates and post-mortem reports.
Free during Beta
Call routing
Hotline for on-call teams: route incoming calls to your on-call team using a dedicated phone number provided by us.
Public status pages
Most popular

Scale

Ultimate incident response for dynamic operations teams

29

per user per month, min. 3 users

Start free trial

All Pro features and...

Team-based organization
Event filters
Accept events that meet your specified condition
Support hours
Dynamically set the alert priority based on support hours that you can define per alert source.
ITSM outbound integrations
Outbound integrations with ITSM tools such as JIRA, ServiceNow, etc.
On-call reports
Report on-call metrics such as time on-call, number of alerts during on-call time and time spent on alerts and use them for on-call compensation.

Available add-ons:

AIOps
Reduce noise with smart alert grouping and filtering, and use ilert AI for status page updates and post-mortem reports.
Free during Beta
Call routing
Hotline for on-call teams: route incoming calls to your on-call team using a dedicated phone number provided by us.
Private, public and audience-specific status pages
SMS alert source
Send alerts to ilert via SMS without requiring a working internet connection. This is useful in situations where you want to get alerted if your internet connection is down or in environments, where you don’t have an internet connection, at all.
Stakeholders
Stakeholders can view incidents they're subscribed to, along with granted status pages and services, while all other data remains hidden.

Enterprise

End-to-end incident management and visibility across the company

Let's talk

Contact us

All Scale features and...

Internal incident comms
Add an unlimited number of stakeholders and let them self-subscribe to services to receive notifications about incidents that are relevant to them.
Bi-directional integrations
Bi-directional integration with selected tools, e.g. ServiceNow, Autotask, Zabbix, Auvik
Enterprise support
Up to 99,99% uptime SLA
Dedicated CSM
Access to professional services
Audit logging (coming soon)
Power up your incident response with add-ons
Call Routing
Reach the right on-call responder by calling a phone number

10

$
per user per month
AIOps
Reduce noise with smart alert grouping and filtering, and use generative AI for status page updates and post-mortem reports.

10

$
per user per month
Status Page
Beautiful status pages seamlessly integrated with your alert sources and services
Public
Private
Audience-specific

15

$
per month
Thank you! Your submission has been received!
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125

$
per month
Available on Scale plan

50

$
per month
Available on Scale plan
Stakeholders
Users can only track incidents and see status pages.

1

$
per user per month
Available on Scale Plan. Min. 50 users.
FEATURES

All plans include

A better way to be on-call for your team, and a better experience for your customers through fewer outages. Free 14-day trial. No credit card required.

Free for 14 days
Highly available infrastructure
Hosted in Europe
Cancel anytime
Easy to use
Fast support
Start for free
Explore Plans

Unlimited alert sources

iOS / Android app

Email & chat support

API access

Compare plans

Free
Pro
Scale
Enterprise
Alerts and notifications
Email notifications
Unlimited
Unlimited
Unlimited
Unlimited
Push notifications
Unlimited
Unlimited
Unlimited
Unlimited
Messenger notifications
Unlimited
Unlimited
Unlimited
Unlimited
SMS & voice notifications
100 account-wide
Unlimited
Unlimited
Unlimited
Priority-based notification rules
TRUE
TRUE
TRUE
TRUE
Maintenance windows
TRUE
TRUE
TRUE
TRUE
Support hours
TRUE
TRUE
Alert actions
TRUE
TRUE
TRUE
Alert templates
TRUE
TRUE
TRUE
Mute notifications
TRUE
TRUE
TRUE
TRUE
Time-based alert grouping
TRUE
TRUE
TRUE
Event filters
TRUE
TRUE
Threshold-based event filters (AIOps)
add-on
add-on
add-on
Intelligent alert grouping (AIOps)
add-on
add-on
add-on
On-call management and escalations
On-call schedules
1
Unlimited
Unlimited
Unlimited
Schedule overrides
TRUE
TRUE
TRUE
TRUE
Escalation policies
1
Unlimited
Unlimited
Unlimited
On-call reminder notifications
TRUE
TRUE
TRUE
TRUE
Max responders per escalation level
3
5
10
25
Call routing
add-on
add-on
add-on
AI-assisted on-call schedule creation
TRUE
TRUE
TRUE
TRUE
Integrations
Monitoring integrations
TRUE
TRUE
TRUE
TRUE
ChatOps integrations
TRUE
TRUE
TRUE
TRUE
Heartbeat alert source
1
Unlimited
Unlimited
Unlimited
ITSM integrations
TRUE
TRUE
2-way integrations
TRUE
SMS alert source
add-on
add-on
Reporting & Analytics
Notification reports
TRUE
TRUE
TRUE
TRUE
Alert & MTTA / MTTR reports
TRUE
TRUE
TRUE
On-call reports
TRUE
TRUE
Administration
Role-based permissions
TRUE
TRUE
TRUE
TRUE
Team-based organization
TRUE
TRUE
SSO
TRUE
TRUE
TRUE
Mobile device security
TRUE
TRUE
Terraform provider
TRUE
TRUE
TRUE
TRUE
Support
Community support
TRUE
TRUE
TRUE
TRUE
E-Mail support
business hours
business hours
24/7
24/7 emergency hotline
TRUE
Uptime SLA
99,9%
99,9%
up to 99,99%
Administration assistance
TRUE
Account / business reviews
TRUE
All features

Compare plans

Starter

$9/month

Sign Up

Professional

$19/month

Sign Up

Premium

$39/month

Sign Up

Usage

Pages and blocks

Up to 50/month

Up to 200/month

Unlimited

Team members

Up to 3

Up to 12

Unlimited

Version history

Features

Priority support

Wikis, docs, & notes

50+ starter templates

Version history

Permission groups

Unlimited team members

Custom contract & invoicing

Web, Desktop, iOS, and Android apps

Advanced security controls

None

Unlimited

Unlimited

Professional

Advanced alerting and on-call management for growing teams

19€

Per User Per Month

Starter Plus:

  • Unlimited SMS & voice notifications
  • Team-based organization
  • On-call schedules
  • Outbound integrations
  • Google SSO
Start Free Trial
Unlimited
Free
Professional
Premium
Enterprise
Alerts and notifications
Email & push notifications
Unlimited
Unlimited
Unlimited
Unlimited
Messenger notifications
Unlimited
Unlimited
Unlimited
Unlimited
SMS / voice notifications
100 account-wide
Unlimited
Unlimited
Unlimited
Priority based notification rules
Maintenance windows
Support hours
On-call management and escalations
On-call schedules
1
Escalation policies
1
Max responders per escalation level
3
5
10
25
Call routing
add-on
add-on
add-on
Integrations
Monitoring / inbound integrations
ChatOps integrations
Heartbeat alert source
1
ITSM / ticketing integrations
Bi-directional integrations
SMS alert sources
add-on
add-on
add-on
Incident communication
Incidents
Incident templates
Services
Service and incident subscriptions
Unlimited stakeholder users
Status pages (add-on)
1 free public status page
Public status page
Private status page
Custom domain
RSS / Atom feed
Email notifications
SMS notifications
Webhook notifications
Metrics per status page
10
25
25
Reporting & Analytics
Notification reports
Public report sharing
Alert & MTTA / MTTR reports
On-call reports
Administration
Role-based permissions
Team-based organization
Single sign on
Mobile device security
Support
Community support
Email
business hours
business hours
24/7
24/7 emergency hotline
Uptime SLA
99,9 %
99,9 %
up to 99,99 %
Administration assistance
Account / business reviews
Free
Pro
Scale
Enterprise
Alerts and notifications
Email notifications
Unlimited
Unlimited
Unlimited
Unlimited
Push notifications
Unlimited
Unlimited
Unlimited
Unlimited
Messenger notifications
Unlimited
Unlimited
Unlimited
Unlimited
SMS & voice notifications
100 account-wide
Unlimited
Unlimited
Unlimited
Priority-based notification rules
TRUE
TRUE
TRUE
TRUE
Maintenance windows
TRUE
TRUE
TRUE
TRUE
Support hours
TRUE
TRUE
Alert actions
TRUE
TRUE
TRUE
Alert templates
TRUE
TRUE
TRUE
Mute notifications
TRUE
TRUE
TRUE
TRUE
Time-based alert grouping
TRUE
TRUE
TRUE
Event filters
TRUE
TRUE
Threshold-based event filters (AIOps)
add-on
add-on
add-on
Intelligent alert grouping (AIOps)
add-on
add-on
add-on
On-call management and escalations
On-call schedules
1
Unlimited
Unlimited
Unlimited
Schedule overrides
TRUE
TRUE
TRUE
TRUE
Escalation policies
1
Unlimited
Unlimited
Unlimited
On-call reminder notifications
TRUE
TRUE
TRUE
TRUE
Max responders per escalation level
3
5
10
25
Call routing
add-on
add-on
add-on
AI-assisted on-call schedule creation
TRUE
TRUE
TRUE
TRUE
Incident comms & status pages
Incidents
TRUE
TRUE
TRUE
TRUE
Incident templates
TRUE
TRUE
TRUE
TRUE
Services
TRUE
TRUE
TRUE
TRUE
Service and incident subscriptions
TRUE
Stakeholder users
add-on
add-on
Free public status page
TRUE
TRUE
TRUE
TRUE
Public status page
add-on
add-on
add-on
Private status page
add-on
add-on
Audience-specific status page
add-on
add-on
Custom domain
TRUE
TRUE
TRUE
TRUE
RSS / Atom feed
TRUE
TRUE
TRUE
TRUE
Email subscriptions
TRUE
TRUE
TRUE
SMS subscriptions
TRUE
TRUE
Webhook subscriptions
TRUE
TRUE
Metrics
10
25
25
AI-assisted post-mortem creation (AIOps)
add-on
add-on
add-on
AI-assisted incident communication (AIOps)
add-on
add-on
add-on
Integrations
Monitoring integrations
TRUE
TRUE
TRUE
TRUE
ChatOps integrations
TRUE
TRUE
TRUE
TRUE
Heartbeat alert source
1
Unlimited
Unlimited
Unlimited
ITSM integrations
TRUE
TRUE
2-way integrations
TRUE
SMS alert source
add-on
add-on
ChatOps
Receive and respond to alerts from chat tools
TRUE
TRUE
TRUE
TRUE
Create alerts from chat tools
TRUE
TRUE
TRUE
TRUE
Dedicated incident channels
TRUE
TRUE
TRUE
TRUE
Who is on-call lookup
TRUE
TRUE
TRUE
TRUE
Reporting & Analytics
Notification reports
TRUE
TRUE
TRUE
TRUE
Alert & MTTA / MTTR reports
TRUE
TRUE
TRUE
On-call reports
TRUE
TRUE
Administration
Role-based permissions
TRUE
TRUE
TRUE
TRUE
Team-based organization
SSO
Mobile device security
Terraform provider
TRUE
TRUE
TRUE
TRUE
Support
Community support
TRUE
TRUE
TRUE
TRUE
E-Mail support
business hours
business hours
24/7
24/7 emergency hotline
TRUE
Uptime SLA
99,9%
99,9%
up to 99,99%
Administration assistance
TRUE
Account / business reviews
TRUE
All features

Got any questions? We have the answers.

What happens if I run out of credit?
How is pricing calculated?
How does adding members work?
What happens when I change plans?
Can I change my payment method?
How does removing members work?

FAQS

Frequently Asked Questions

How does the free trial work?

During our trial period, you get access to our full set of features at no costs. No credit card required.

What payment options are available?


We currently offer payment by credit card and SEPA direct debit.

Can we pay by invoice?

Our self-service tier is built for the highest degree of automation, which permits us to offer self-service plans at low prices. Adding custom payment terms or payment methods would result in high running costs and make the current plan prices untenable. Get in touch with our sales team for our enterprise plans, where we also support purchase orders and wire transfers.

How many monitoring tools can I connect to ilert?

You can integrate as many monitoring tools as you want at no additional charges.

How many users do I need?

Anyone who has access to your ilert account, can receive alerts or is part of an escalation policy is billed as a user.

What do I need to use ilert?

ilert is a fully managed software-as-a-service solution. All you need is an internet connection and a modern browser (such as Firefox or Chrome).

Can I purchase additional quotas for SMS and voice notifications in the free plan?

The quota in the plan package is a hard monthly limit. If you reach the limit, you will not receive any SMS or voice notifications until the limit is reset in the next month.

Creating the structures

So, as usual, I tried to make the clone as easy as possible to be copied . Just copy the element named, 'Cloneable Area' and rename it or you can copy all the elements within that class.

Both question and answer are placed within the same row and container for easier management.

Main Interactions for expand and collapse

The main interaction involved here is 'Mouse Click (Tap)' that create the animation for expand and collapse. It is targeting the main container of each row, so that user can click on anywhere within the row/container to expand or collapse an item.

Interaction for icon

Using the same interaction trigger as above, I created an animation to rotate and resize the icon to shape it from a plus to minus.

A little touch-up animation for the paragraph that reveals on expand

To make things a little livelier, I added a nice little touch up to the paragraph by creating a slide in animation from below. So, instead of being still upon expand, it will slide in from below nicely.

Additional interaction to create focus/highlight on specific item (Optional)

I added a focus/highlight effect to make the item that's on hover stands out from the rest. This helps the user to focus on the item that they are reading.

This is definitely optional. You can remove this animation from the interaction setting. It's a separate interaction from the expand/collapse.

The solution for operation teams.

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