RELIABLE & ACTIONABLE ALERTING

From wake-up to resolution, every alert reaches the right person

Frictionless acknowledgement on all channels via SMS, push, voice call, and more. No login required.

Benefits

AI-first technology for modern teams with fast response times

ilert is the AI-first incident management platform with AI capabilities spanning the entire incident response lifecycle.

Features

Alert the right people at the right time for faster incident response.

AI-first incident response for always-on organizations

ilert enables teams to be proactive, resolve incidents faster and deliver a seamless digital experience.

Multiple alerting channels

Stay reachable on every critical channel. Configure notification rules by priority and ensure the right people get alerted instantly. Supported channels include SMS, phone calls, push, Slack, Microsoft Teams, WhatsApp, Telegram, and more.

Alert templates

Customize the summary and details of alerts to deliver critical information in a format that resonates with your team leveraging built-in and dynamic template variables from your monitoring tools.

Alert actions

Automate next steps the moment an alert fires. Trigger workflows such as creating ServiceNow tickets, publishing to Teams or Slack, or adding capacity to your infrastructure.

ilert incomplete list of outbound integrations, including Zoom, Datto Autotask, Microsoft Teams, Discord

Heartbeat Monitoring

Continuously verify the health and connectivity between ilert and your systems. ilert sends regular heartbeat checks and raises alerts the moment a signal is missed, ensuring no critical service fails silently.

What else?

Frequently Asked Questions

What is actionable alerting?

Actionable alerting means you can respond to issues directly from the channel where the alert is delivered. For example, if an alert arrives in Slack, you can acknowledge or reroute it without leaving the chat.

 What is ilert Responder and how does it work?

ilert Responder is your AI incident advisor. It connects to your observability stack, autonomously analyzes logs, metrics, then surfaces likely root causes and next steps without taking control from your team.

 How does voice alerting work?

A voice alert is an automated phone call used to notify the on-call engineer about an issue. The system delivers the details of the issue through a voice message and allows you to acknowledge or take actions by pressing a key during the call.

How does intelligent grouping and filtering reduce alert noise?

ilert’s AI merges similar alerts into a single alert based on content and your custom similarity thresholds. This prevents alert storms and gives you a clear, consolidated view of what matters.

 How does heartbeat monitoring ensure my systems stay online?

Heartbeat Monitoring sends periodic HTTP “I’m alive” pings from your services. If a ping is missed or delayed, ilert immediately notifies your team, helping you catch issues even if your primary monitoring fails.

Ready to elevate your incident management?

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