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Xurrent (4me)
Enhance IT Efficiency with ilert and Xurrent (4me)
Xurrent (4me) is a cloud-based service management solution designed to support the specific needs of enterprise-level IT departments and service providers. It offers tools for IT service management (ITSM), enterprise service management (ESM), and Service Integration and Management (SIAM). Integrating 4me with ilert can significantly enhance the functionality and responsiveness of an IT service management framework. Turn 4me's requests and problems into alerts in ilert to escalate issues to relevant specialists within your teams and communicate incidents to your clients through status pages.
Get a call on your phone whenever there's an issue and accept alerts with one click.
Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.
Multi-Channel Alerting
In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.
Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.
Intelligent Alerting
ilert's intelligent grouping feature employs a sophisticated approach to minimize alert duplication.
Alert & on-call analytics
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.
Status pages
Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.
On-call scheduling
ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.
How it works
Resources
A better way to be on-call for your team.
