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Ixon Cloud
Dispatch alerts from machines and turn them into incidents with ilert integration for IXON
Ixon Cloud is a cloud-based industrial automation platform enabling businesses to remotely connect, monitor, and control their machines and processes. It provides a secure and scalable infrastructure for managing industrial devices, such as PLCs, HMIs, and robots, over the Internet. With Ixon Cloud, organizations can remotely access and troubleshoot their machines, monitor real-time data, and perform diagnostics and maintenance tasks from anywhere. By integrating ilert with IXON, you can seamlessly send real-time notifications from your machine(s) to ilert. This integration enables you to leverage ilert's robust alerting, scheduling, and escalation capabilities, ensuring that critical alerts from your machines are promptly delivered to the appropriate specialists.
Get a call on your phone whenever there's an issue and accept alerts with one click.
Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.
Multi-Channel Alerting
In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.
Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.
Intelligent Alerting
ilert's intelligent grouping feature employs a sophisticated approach to minimize alert duplication.
Alert & on-call analytics
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.
Status pages
Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.
On-call scheduling
ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.
How it works
Resources
Documentation
Solution brief
A better way to be on-call for your team.
