Reduce MTTR with bi-directional alerts and on-call schedules using Icinga and ilert
Icinga is a popular open-source monitoring solution for network monitoring and application monitoring. With the ilert integration, you can be assured that all of your alerts are acted upon. You will never miss a critical alert and always alert the right person using ilert's on-call schedules, automatic escalation, and multiple alerting channels. When Icinga creates an alert, ilert will alert the on-call person through their preferred channel, including SMS, phone calls, push notifications and Slack. ilert will automatically escalate to the next person if the alert is not acknowledged. ilert also lets you define alerting rules based on support hours and delay alerts until your support hours start.
Get a call on your phone whenever there's an issue and accept alerts with one click.
Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.
In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.
Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.
Intelligent Alerting
ilert's intelligent grouping feature employs a sophisticated approach to minimize alert duplication.
Alert & on-call analytics
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.
Status pages
Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.
On-call scheduling
ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.