HetrixTools and ilert: Augment your Uptime and Blacklist Monitoring with Powerful Incident Management

ilert users can now seamlessly connect ilert with HetrixTools' monitoring capabilities. This streamlined integration ensures smooth IT operations with minimal downtime and faster issue resolution.

What is HetrixTools?

HetrixTools provides monitoring solutions designed to help businesses thoroughly oversee their IT infrastructure. Their wide array of services includes uptime monitoring, server monitoring, and blacklist monitoring, enabling users to stay consistently informed about the status and well-being of their systems.

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Key features of HetrixTools include:

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• Uptime Monitoring: Users can track the availability of websites and services to ensure they are accessible 24/7. HetrixTools checks 12 monitoring locations around the world so that any outage is immediately detected.
• Server Monitoring: HetrixTools' customers have control over various crucial metrics such as CPU usage, RAM usage, disk space, and more.
• Blacklist Monitoring: The solution monitors IP addresses and domains against over 100 blacklists. This coverage ensures that engineers are promptly alerted if any of the IPs or domains are blacklisted.

How HetrixTools Users Can Benefit from Integration with ilert

The connection of HetrixTools with ilert brings a new level of efficiency and responsiveness to monitoring and incident management processes. Here are a few advantages users are getting from this integration

1. Various alerting channels. Developers will instantly receive critical alerts from HetrixTools through multiple channels, such as SMS, phone calls, and push notifications, even when devices are muted.
2. Automate on-call management. ilert eliminates the manual effort and potential errors associated with managing on-call duties. While HetrixTools detects an issue, ilert ensures that there is always someone on-call to look into the problem promptly.
3. Integrate with multiple tools. Users can connect their HetrixTools' monitoring with various IT service management (ITSM) tools, like ServiceNow, Jira, Datto Autotask, via ilert. This allows for a more cohesive and automated incident response workflow.
4. Post-Incident Analysis. ilert provides detailed reports and analytics in combination with all incident-related communications from chat tools to help users understand what went wrong and how to prevent similar issues in the future. This continuous improvement cycle is crucial for maintaining a robust IT infrastructure.

By leveraging the strengths of both platforms, ilert and HetrixTools, users can ensure that their IT infrastructure is monitored comprehensively and managed proactively.

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For more information on how to set up this integration, visit our integration guide.