BLOG

Release Notes: Maintenance Windows, Improvements to Call Routing, New Integrations, and More!

Birol Yildiz
December 16, 2019
Table of Contents:

Maintenance Windows

Keep it quiet during maintenance. With maintenance windows, you can temporarily disable one or multiple alert sources for a set period of time. An alert source with an ongoing maintenance will not create any incidents.

To create a maintenance window, to Alert sources —> Maintenance windows and click on Schedule maintenance.

Select the alert sources for which you want to schedule a maintenance and set a start and end time for the maintenance. You can also create an immediate maintenance from within an alert source.

We will also allow to schedule an immediate maintenance from within our apps in the next weeks.. Stay tuned!

Call Routing now supports voicemails and multiple languages

Since we launched Call Routing a couple of months ago, we’ve received a lot of feedback on how we can improve it further. Two of the most requested features were the ability to let callers leave voicemails and support for multiple languages. We’re happy to announce that we now support English, German, Spanish, French, Dutch and Russian. And you can configure a call routing number to accept voice mails.

Update Notification Settings

You now have more control over how you receive notifications on incident status updates. Simply go to your notification settings and select for which type of update you’d like get notified about.


Other blog posts you might like:

Ready to elevate your incident management?
Start for free
Our Cookie Policy
We use cookies to improve your experience, analyze site traffic and for marketing. Learn more in our Privacy Policy.
Open Preferences
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.